Orders
Refund Policy
Please read this policy before placing an order.
Last updated: October 9, 2026
All sales are final
To protect the integrity of research materials, we do not accept returns and we do not offer refunds or exchanges once an order has been placed and paid.
Before you order
Please review each product's specifications and its batch Certificate of Analysis on our Certificates page before ordering, and make sure your shipping address is correct.
Questions
If you have a question about an order, email info@genobio.ca with your order number.